A lot of service providers offer cloud-based solutions, and many buzzwords and concepts are being bandied around. It can be a bit difficult for the layman to fully understand how it works and where the benefits are. As with anything, there are pros and cons involved and it is important to understand how it affects you.

Various cloud service providers offer lengthy storage solutions: Microsoft 365 stores information for up to 10 years. Data is protected by failsafe firewalls and other security measures. Cloud storage and cloud telephony requires less manpower, and this equates to more savings for customers.